This website uses cookies. If you choose to continue you will accept our cookies policy
OK

Information on the processing of personal data

In accordance with section 13 of legislative decree no. 196 of 30th June 2003 (“Privacy Code”), the following information describes the way in which Realvirtual processes the personal data of users gathered through its website and through other sources. The controller of personal data is Realvirtual S.r.l , Via Casilina km 64,300 - 03012 Anagni (Fr) - Italy.

Realvirtual will process personal data of users gathered through the navigation and use of its website, as well as data gathered at the moment of registration and at the forwarding of purchase orders, through use of automated electronic system.

Personal data can be processed for the following purposes:
a) general use of the personal data necessary for the correct use of the website and strictly connected to it, registration and access to private areas, to the sending of purchase orders and the management of the contractual relationship.
b) for monitoring and analysing statistics and measurements of customer satisfaction levels, as well as for sending promotional communications and newsletter (via post and phone, email and sms, or via other automated tools) to contacts released at the moment of completing the online registration form.
c) processing of information related to the use of the site (such as frequency of use, purpose of use, habits, interests, statistics, purchase orders, etc.) through the use of cookies.
d) fulfilling legal obligations.
e) responding to specific requests.
f) fulfilling legal obligations.

Personal data is processed by automated systems, strictly correlated to its final use, for the time necessary to reach the objectives for which the data was collected and in compliance with applicable law.
Specific security measures are put in place to prevent loss of data, illegal or incorrect use and unauthorised access. Gathered information is stored safely and securely.

Personal data will not be diffused and may be be disclosed in Italy or in other EU States for the above mentioned, to third parties which act on behalf of or in the name of Realvirtual, such as those responsible for the delivery of products, credit institutions, our legal and fiscal consultants, outsourcers, etc.
For the purpose indicated above, data can be viewed by staff employed at Realvirtual or those responsible for data processing.
Details related to more recent orders are available on the Personal Area of each customer.
Users are free to cancel their newsletter subscription at any time.
We inform you that the Privacy Code entitles you to exercise certain rights.

At any time, you can obtain:
- the confirmation of the existence or non-existence of personal data regarding yourself, even if it not yet registered, and the disclosure of this information in an intelligible form.
- an indication of the origin of personal data, of the purposes and modalities of data processing as well as the method applied in the case of processing carried out with the aid of electronic equipment.
- an indication of the identity of the owner and those in charge as well as the individuals or groups of individuals to whom the information can be disclosed to or whom can become aware of it.
- the update, the rectification, the integration of data, as well as the cancellation, the transformation to an anonymous form or the blocking of processed data in violation of the law, including that information which is not necessary to conserve in relation to the purposes for which the data was collected or subsequently processed.